8bet100 Privacy Policy

1 Introduction and Data Controller Identity

8bet100 ("the Company", "we", "us", "our") is the data controller responsible for the personal information you provide when registering and using the 8bet100 Platform. As a PAGCOR-regulated online gaming operator, 8bet100 is required by law to collect, verify, and retain certain categories of personal data as a condition of its operating license.

8bet100 takes the privacy of every Filipino player seriously. This Policy sets out, in plain terms, exactly what data we hold about you, why we hold it, how long we keep it, who we may share it with, and what rights you have over it under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

Your continued use of the 8bet100 Platform after the effective date of this Policy constitutes your acknowledgment of its terms. If you have questions about any aspect of how 8bet100 handles your personal data, you may contact our Data Protection Officer using the details in Section 14.

2 Categories of Personal Data We Collect

8bet100 collects the following categories of personal data, depending on your level of interaction with the Platform:

3 How We Collect Your Personal Data

8bet100 collects personal data through the following methods:

• Direct registration: Information you provide when creating your 8bet100 account, completing KYC verification, or updating your profile;
• Platform interaction: Data generated automatically as you navigate, log in, deposit, wager, and withdraw on 8bet100;
• Payment processors: Transaction data shared by GCash, PayMaya, BPI, BDO, and other approved payment providers when you transact on 8bet100;
• Customer support: Information you provide when contacting 8bet100 via live chat, email, or other support channels;
• Cookies and similar technologies: Session and analytical data collected automatically through browser cookies and similar tracking technologies, as described in Section 9.

4 How 8bet100 Uses Your Personal Data

8bet100 uses your personal data for the following purposes:

• Account management: Creating, maintaining, verifying, and securing your 8bet100 account;
• Identity and age verification: Confirming that you meet the 21+ age requirement and verifying your identity as required by PAGCOR;
• Payment processing: Processing deposits and withdrawals, detecting and preventing payment fraud, and maintaining accurate financial records;
• Gaming services: Delivering games, recording wager outcomes, applying bonus credits, and maintaining your account wallet;
• Regulatory compliance: Meeting 8bet100's reporting, record-keeping, anti-money laundering (AML), and know-your-customer (KYC) obligations to PAGCOR and other applicable Philippine authorities;
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling patterns and administering responsible gaming tools and restrictions;
• Customer support: Investigating and resolving account issues, disputes, and technical problems;
• Platform improvement: Analysing aggregated, anonymised usage data to improve the 8bet100 Platform's performance, game selection, and user experience;
• Marketing communications: Sending promotional emails and SMS notifications about 8bet100 offers — only to Players who have not opted out of marketing communications.

8bet100 does not use your personal data for automated decision-making that produces significant legal effects without human oversight, except as required by AML screening processes mandated by PAGCOR and Philippine law.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 8bet100 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 8bet100 — account maintenance, payment processing, game delivery, and dispute resolution;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML/CTF obligations, tax reporting requirements, and other Philippine legal obligations applicable to 8bet100;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics, where these interests are not overridden by your data privacy rights;
• Consent: Processing for marketing communications, which you may withdraw at any time by updating your notification preferences in your 8bet100 account settings or by contacting support.

6 Data Sharing and Third-Party Disclosure

8bet100 does not sell your personal data to any third party. We share your personal data only in the following limited circumstances:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and Visa/Mastercard processors, solely for the purpose of completing your transactions;
• Game content providers: JILI Gaming, PG Soft, Pragmatic Play, and other licensed game studios receive only the anonymised session data necessary to deliver game content — no identifiable personal data is shared with game providers;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities as required by law;
• Identity verification services: Third-party KYC and AML screening providers operating under data processing agreements that impose equivalent data protection obligations to those in this Policy;
• Legal and professional advisors: Philippine-based legal counsel and auditors under strict confidentiality obligations, where necessary for 8bet100's legal and compliance functions.

All third parties who receive 8bet100 player data are contractually required to process it only for the specified purpose, maintain appropriate technical and organisational security measures, and comply with applicable Philippine data protection law.

7 Data Retention

8bet100 retains your personal data for the following periods:

• Account and identity data: For the duration of your active 8bet100 account plus a minimum of five (5) years after account closure, as required by PAGCOR and Philippine AML regulations;
• Financial transaction records: Minimum of five (5) years from the date of each transaction, in compliance with Philippine AML legislation;
• Gaming activity records: Minimum of five (5) years, as required by PAGCOR's record-keeping obligations;
• Customer support records: Three (3) years from the date of the interaction;
• Marketing consent records: For as long as your account is active or until you withdraw consent, whichever is earlier;
• Technical logs: Up to twelve (12) months, used for security monitoring and fraud detection.

Upon expiry of the applicable retention period, 8bet100 will securely delete or anonymise your personal data in accordance with its internal data disposal procedures.

8 Data Security Measures

8bet100 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data it processes. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8bet100 Platform;
• Encryption of sensitive data fields (passwords, financial credentials) at rest using industry-standard encryption algorithms;
• Role-based access controls limiting 8bet100 staff access to personal data on a strict need-to-know basis;
• Multi-factor authentication requirements for all 8bet100 administrative system access;
• Regular penetration testing and security audits of the 8bet100 Platform infrastructure;
• Incident response procedures for detecting, containing, and notifying Players and the National Privacy Commission of personal data breaches within the timeframes prescribed by the Data Privacy Act.

Notwithstanding these measures, no internet-based system is completely secure. 8bet100 encourages all Players to use strong, unique passwords, enable two-factor authentication on their 8bet100 account, and report any suspected security incidents to support immediately.

9 Cookies and Tracking Technologies

The 8bet100 Platform uses cookies and similar browser-based storage technologies for the following purposes:

• Essential cookies: Session management, login state maintenance, and security tokens. These are strictly necessary for the Platform to function and cannot be disabled;
• Analytics cookies: Aggregated, anonymised data on how Players navigate and use the 8bet100 Platform, used solely to improve platform performance and game selection;
• Preference cookies: Storing your language preferences, game settings, and responsible gaming configuration.

8bet100 does not use third-party advertising or social media tracking cookies. You may manage cookie settings through your browser controls. Note that disabling essential cookies will impair or prevent your ability to use the 8bet100 Platform.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by 8bet100:

• Right to be informed: The right to know that your personal data is being collected, used, and processed — which this Policy fulfils;
• Right of access: The right to request a copy of the personal data 8bet100 holds about you;
• Right to rectification: The right to correct inaccurate or incomplete personal data in your 8bet100 account;
• Right to erasure: The right to request deletion of your personal data, subject to 8bet100's legal and regulatory data retention obligations;
• Right to object: The right to object to processing based on legitimate interests, including profiling for marketing purposes;
• Right to data portability: The right to receive a copy of your personal data in a structured, machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the Philippine National Privacy Commission (NPC) if you believe 8bet100 has violated your data privacy rights.

To exercise any of the above rights, contact 8bet100's Data Protection Officer at [email protected] with "Data Privacy Request" in the subject line. 8bet100 will respond within fifteen (15) business days.

11 Minors and Age Restriction

If you are a parent or guardian and believe your child under 21 has registered on the 8bet100 Platform, please contact support immediately at [email protected] so that the account may be reviewed and closed.

12 Third-Party Links

The 8bet100 Platform does not contain links to external third-party websites as a matter of policy. All navigation links on 8bet100.vip direct Players to pages within the 8bet100 domain. In the event that any third-party reference appears in informational content, 8bet100 is not responsible for the data privacy practices of any external site you may access independently.

13 Changes to This Privacy Policy

8bet100 may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable law, PAGCOR regulatory requirements, or operational practice. Material changes will be communicated to registered Players via email or prominent in-platform notice at least seven (7) days before taking effect.

The effective date at the top of this Policy indicates when it was last updated. Your continued use of the 8bet100 Platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. We recommend reviewing this Policy periodically.

14 Contact & Data Protection Officer

For all data privacy inquiries, access requests, complaints, or to exercise your rights under the Philippine Data Privacy Act, please contact 8bet100's designated Data Protection Officer:

• Email: [email protected] (Subject line: "Data Privacy Request")
• Live Chat: 24/7 support available on the 8bet100 Platform
• Regulatory Authority: National Privacy Commission of the Philippines (NPC) — for unresolved complaints after exhausting 8bet100's internal process

This Privacy Policy was last updated in June 2026. It is written in English and is the authoritative version governing all 8bet100 data processing activities. In the event of any inconsistency between this Policy and any translated or summarised version, the English text shall prevail.